b3 b0rn.. c0nf0rm, b3 si|3nt .. di3

i usually couldn’t be bothered to write complaints or suggestions – mostly due to my lack of faith in the system. but as this was a matter that was close at heart, i tried to submit my complaint, just to see whether anything would come of it.

true enuff – it’s been > 1 months since their response below and although the enforcement officers did drop by but yet nothing positive has been done. i even tried to follow up but all the email addresses listed below bounced back!

oh well – time for my next course of action – to forward this to the local assemblyman!

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Tuan,

Terima kasih diatas aduan yang dikemukakan, Aduan tuan akan diambil tindakan segera dan Majlis akan memaklumkan dalam masa 3 hari. Jika tiada sebarang tindakan, sila maklumkan kepada Majlis semula. Sekian.

Unit Aduan
Bahagian Perhubungan Awam,MPAJ

——– Original Message ——–
From: me <xxxxxx@xxxxxxxx.com.my>
To: hotline@mpaj.gov.my
Date: 29 May, 2008 02:39 PM
Subject: Complaint on Inconsiderate Parking @ Keramat Permai Business Centre

To whom it may concern,

I would like to submit my complaint with regards to a tenant/unit owner’s inconsiderate parking at Jalan AU 1A/4E, Taman Keramat Permai. My family and I regularly patronise the clinic located at No 16 (Ground Floor) on the street and most of the time I would make use of the parking bays made available on the street.

There have been instances whereby we would need to drop off the patient infront of the clinic first as no parking bays are available nearby. This, in principle, should not be hard to do as the side of the street adjacent to the shoplots have been marked as no parking and waiting zone from my observation

However, I have noticed that a specific vehicle will always be parked at the front of the clinic at the inconvenience of others – making it difficult for patients to be dropped off (esp. elderly, critically ill, pregnant ladies)

I was made aware by the operator of the clinic that the vehicle belongs to an owner of upper shop-lot  unit and that either one of that person’s car would always occupy that spot. And if there’s any time that both cars are not occupying the spot – the unit owner would then place chairs/stools to ‘reserve’ that spot for his/her use.

Apparently, the good doctor had sent a letter herself with regards to the matter but was informed by MPAJ that she should instead pay season parking fees for the use of her patients – which is not the issue at hand.

Another point that I would like to highlight is the fact that the no waiting/parking marker (yellow lines) is either unfinished/incomplete at exactly the spot that the unit owner is occupying – this raises doubts as to the reason why the line is not complete. A normal person would assume this is to the convenience of that specific person as without that marking on the spot – no enforcement officer can issue the vehicle owner a ticket for parking offences. Attached photos of the incomplete road markings and the vehicle in question.

I would like to suggest that MPAJ send in their enforcement officers to carry out the following:

·         Investigate the validity of my claim (of the incident)

·         Instruct that  the owner of the vehicle to no longer occupy the spot

·         Suggest to the owner to undertake season parking to reserve a proper parking bay on the street Jalan AU1A/4E

Note:

I have previously been issued 2 ticket for either failing to pay parking fees or having an expired ‘Pay and Display’ ticket at the same street – but I have never noticed the said vehicle WEF9773 (which is parked at a no parking/waiting zone) being issued a ticket in the numerous times I’ve seen it occupying that spot.